Privacy Policy

Western Air ("we", "our" or "us") respects the privacy of individuals and is committed to protecting personal information in accordance with the Australian Privacy Principles. This policy explains how we collect, use, disclose and safeguard information obtained through our operations, including our website at westernairboost.com.

1. Information we collect

We collect personal information that is reasonably necessary for our business activities, including:

• contact details such as names, email addresses, phone numbers and company information;
• communications you send to us, including enquiries, service requests and project specifications; and
• operational information provided by suppliers, contractors and partners to support project delivery.

We may also collect usage analytics from our website, such as page interactions and device characteristics, to help us improve our services. These analytics do not identify you personally.

2. How we use personal information

We use the information we collect to:

• respond to enquiries and provide quotations for air compressor and booster packages;
• deliver and support our products, engineering services and technical advice;
• manage supplier and contractor relationships; and
• send updates about our capabilities or events where you have asked to receive them.

We only use personal information for the purpose for which it was collected or for related purposes that you would reasonably expect.

3. Disclosure of information

We do not sell personal information. We may disclose information to trusted third parties who assist us in operating our business, including logistics providers, technology platforms and professional advisers. These parties are contractually required to keep your information confidential and to use it only for the services they provide to us.

We may also disclose personal information when required by law or to protect our legal rights, property or safety.

4. Overseas transfers

Where it is necessary to share personal information with recipients located outside Australia, we ensure those recipients protect the information in a manner consistent with this policy and applicable privacy laws.

5. Data security

We implement administrative, technical and physical safeguards designed to protect personal information from unauthorised access, modification or disclosure. While we endeavour to secure all information, no system is completely secure; we therefore cannot guarantee absolute security.

6. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to requests within a reasonable timeframe and may need to verify your identity before providing access.

7. Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and contractual obligations.

8. Updates to this policy

We may update this policy from time to time to reflect changes to our practices, technology or legal requirements. The latest version will always be available on our website.

9. Contact us

If you have any questions or concerns about this policy or how we handle personal information, please contact us at:

Western Air
Phone: +61 429 986 244
Email: [email protected]